Service
Support
Warranty, spare parts and technical service cover the hardware in the field.
Downloads
SETSIS sends the current driver pack and user guide for the SKU on the lane.
| Family | Package | Notes |
|---|---|---|
| ST | ST scanner driver & setup | USB-HID, USB-COM, RS-232 |
| SPR | SPR printer driver & media guide | ESC/POS, Windows |
| SP / SPC | SP / AIO POS notes | Windows / FreeDOS |
| KSM | Kiosk integration brief | Scanner and printer options |
Warranty
Spenta hardware carries a 24-month Turkey warranty. Repair and spare parts go through SETSIS and the 81-province service network.
Install and training
On corporate projects, install, network setup and floor training are in scope. Multi-branch rollouts get a standard package per site.